Do you have a Clue (Get the Most Out of a Service Visit)
April 20, 2025
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
ServicePro Quick Lube
3165 I 75 Business Spur
Sault Sainte Marie, MI 49783
9066353018
More articles from Service Pro Quick Lube
Unlock the Secret (Malfunctioning Door Lock Actuator)
April 27, 2025
What a convenience power door locks are on a vehicle. The latest don't even require you to push the button on the key fob; all you have to do is have it with you. But sometimes there's a component of power door locks that can fail, especially when they are used several times each day. Those ar... More
Wasteful Thinking
April 13, 2025
With the weather getting colder, you might be tempted to start your vehicle up, let it idle for 15 or 20 minutes and then get in the nice, cozy cabin. Some vehicles offer remote starting that let you do that from the comfort of your home or apartment. But is letting your vehicle idle like that ... More
Give me a Brake (Light)!
April 6, 2025
If that little brake warning light pops up on your dash, do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what? You're not sure. One of the reasons is that it could mean a lot of different things. It could be som... More